Talevo Privacy Policy

1. Introduction

This Privacy Policy explains how Talevo, a product of JVJ Software Solutions LLC ("we," "us," or "our"), collects, uses, and protects your personal information when you apply for employment through our Applicant Tracking System (ATS) platform at talevoportal.com. This platform is used by employers ("Companies") to manage their recruitment processes. When you submit an application, your information is collected and processed by both us (the platform provider) and the Company to which you are applying.

2. Information We Collect

When you submit an application, we collect the following categories of personal information:

• Contact Information: First name, last name, email address, and phone number
• Application Materials: Resume/CV, video introduction (if requested), cover letter, and screening question responses
• Employment Documents: I-9 verification documents and related employment eligibility information (for hired candidates)
• Communication Preferences: Your consent to receive text messages and calls regarding your application
• Technical Information: Application source (e.g., job board referral), timestamps, and verification codes for identity confirmation

3. How We Use Your Information

Your personal information is used for the following purposes:

• Application Processing: To evaluate your qualifications for the position you applied for
• Communication: To contact you regarding your application status, interview scheduling, and offer letters
• Identity Verification: To verify your identity through email or SMS verification codes
• Duplicate Detection: To identify if you have previously applied for the same or similar positions
• Compliance: To comply with employment laws and regulations (e.g., I-9 verification for U.S. employment)
• Platform Improvement: To improve our recruitment platform services (in aggregated, de-identified form)

4. Third-Party Service Providers

We use the following third-party services to process and store your information:

• Supabase: Secure database storage and authentication services
• DocuSeal: Electronic signature services for offer letters and employment agreements
• Twilio: SMS and voice call services for application notifications and two-way communication
• SendGrid: Email delivery services for application communications
• OpenAI: AI assistant to help employers streamline recruitment workflows and perform bulk actions (optional feature)

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. SMS Communications and Mobile Messaging

Talevo offers optional SMS/text message notifications for job applicants. When you opt in to receive text messages:

• You provide explicit written consent by checking the opt-in checkbox on the job application form.
• Your mobile number and opt-in consent are used solely to send application-related notifications (status updates, interview scheduling, document requests, and offer notifications).
• Mobile opt-in data and consent will never be shared with or sold to third parties for any purpose.
• Consent to receive SMS messages is not a condition of employment or application.
• You may opt out at any time by replying STOP to any message. Reply HELP for help.
• Message and data rates may apply. Message frequency varies based on application activity.
• SMS services are provided through Twilio in accordance with their terms of service.

6. Data Sharing and Disclosure

Your information is shared in the following circumstances:

• With the Employer: All application information is shared with the Company to which you applied and authorized personnel within that organization
• With Service Providers: As described in Section 4, to facilitate application processing
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)

We do not sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Multi-tenant data isolation using Row-Level Security (RLS) to ensure your data is only accessible by the employer you applied to
• Role-based access controls limiting who can view your information
• Regular security audits and vulnerability assessments
• Secure file storage with access logging and monitoring

8. Data Retention

Your application data is retained for the following periods:

• Active Applications: As long as your application is under consideration
• Rejected Applications: Retained for up to 2 years to comply with Equal Employment Opportunity (EEO) recordkeeping requirements
• Hired Employees: Employment records are retained according to applicable labor laws and the employer's retention policies

After the retention period, your data will be securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, commonly used format
• Withdrawal of Consent: Withdraw consent for SMS or call communications at any time (this will not affect the processing of your application)

To exercise these rights, please contact the employer directly or email us at privacy@talevoportal.com with your request.

10. Cookies and Tracking

Our platform uses essential cookies to maintain your session and ensure proper functionality during the application process. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect your ability to complete the application.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

15. State-Specific Rights